Customer Success Manager
4 weeks ago
Are you a driven and ambitious professional looking to make a difference in the way companies manage expenses? As a Customer Success Manager at Wolfpack, you will be a key player in a highly ambitious startup that is revolutionizing the way businesses handle expenses.
Our software automates the entire process from expense occurrence to approval, payment, and accounting. This process has previously been cumbersome, complex, and manual. We provide businesses with a more efficient, cost-effective, and robust process for approval, accounting, and payment.
Key Responsibilities:- Manage inbound leads, including conducting product demos
- Support existing customers with setup, challenges, and other issues
- Own the sales process from initial contact to closed customer
- Manage partnerships in collaboration with the leadership team
- Report sales performance to the leadership team
- Create and manage CRM processes
- Onboard new customers
This role involves a high degree of autonomy, and you will have the opportunity to set your own mark on how tasks are completed and the team is built.
About the Team:The team consists of 15 senior professionals, each specialized in their field, working closely together to revolutionize the way companies manage expenses. At the forefront is CEO Werner Valeur, who has previously built and sold accounting software Billy and salary program Salary.
Compensation:The position is full-time with a fixed monthly salary based on competencies.
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