Head of Product and Design

3 days ago

Copenhagen, Copenhagen, Denmark Driversnote Full time

Company Overview

Driversnote is a product-centric SaaS company located in the heart of Copenhagen's tech scene. We proudly help over 2.5 million users across more than 50 countries keep their mileage logbooks. Our goal is to automate and simplify the tedious task of mileage documentation, making our customers' work-life easier while saving them both time and money.

We're a small, but mighty, very product-oriented team: 8 web & mobile developers, 3 product designers, 1 product manager, 1 Data Analyst, 8 in marketing and 10 in operations & support. We're profitable and have quadrupled our ARR over the last three years. Our scale will allow us to operate in a truly data-driven fashion, and our independence ensures that we always align our decisions with the best interests of our customers and employees.

The Product

To the majority of our users, Driversnote is first and foremost a free mobile app that they find via an app store and install to get automated mileage tracking. They often start out with motion-based tracking, become aware of free user limitations and eventually become a paying customer and get an iBeacon for improved trip tracking.

The mobile app is backed by a substantial backend, and at driversnote.com we offer a fully fledged web application with advanced trip management, team management and workflows for teams. Though our product is oriented towards small businesses, we have a B2C-like relationship with many of our users, but we are gradually moving more and more into traditional B2B space with all that this entails of further product enhancements.

The Way We Work

We use a product development process known as Shape Up, where a few key people take the role as shapers and define projects that can be designed, implemented and released within 6 weeks, known as cycles. For each 6 week cycle, we form new cross-functional teams with designers, developers, marketing and customer support people on them, and we let the teams focus exclusively on finishing their projects within the cycle.

Each 6 week cycle is followed by a 2 week cool-down period, where we fix bugs, execute functional projects, evaluate how we did and plan the next cycle. We like to say that our unfair advantage is that we care more than our competitors, and our users and customers tend to agree when they review our app, respond to NPS surveys and rate our support.

The Opportunity

You'll be responsible for the future of the product in a company where the product is everything. You'll report directly to the CEO and be responsible for our 3 product designers and our product manager. You'll work closely with the CEO, the CTO and the rest of the product team to refine the product strategy and do hands-on shaping.

You'll have a mix of leadership and product management responsibilities, including driving long-term product discovery, refining the product vision, setting and following up on OKRs, taking care of our designers and shapers, working on systems for continuous discovery, and acting as a Product Shaper.

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