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Client Relations Specialist
2 months ago
Your Role
As a key member of our team, you will be responsible for ensuring exceptional customer satisfaction and seamless order management.
Main Responsibilities Include:- Assess incoming requests and collaborate with sales colleagues to prioritize tasks.
- Deliver comprehensive product information, pricing details, and estimated delivery timelines to customers.
- Offer accurate product details or suggest alternative solutions as needed.
- Manage the customer service email communications effectively.
- Promote our solution-oriented sales strategy.
- Oversee the entire order processing and management cycle.
Your Profile
We are seeking individuals who possess:
- Advanced knowledge of SAP and Salesforce systems.
- Exceptional customer service abilities.
- Experience in managing sales orders efficiently.
- Proven track record of building strong relationships with both internal teams and external clients.
- Fluency in Danish and English to facilitate effective communication.
