Client Service Associate

1 month ago

Copenhagen, Copenhagen, Denmark Saxo Bank Full time
About Saxo Bank

We are a global online trading and investment firm that enables people to fulfill their financial aspirations. Our vision is to provide a user-friendly and personalized experience for our clients, making access to global capital markets accessible to everyone.

Job Description

We are seeking a highly motivated and service-minded Client Service Associate to join our Client Service team located at our HQ in Copenhagen. As a Client Service Associate, you will play a key role in providing first-in-class client experience in an ever-changing digital environment.

Responsibilities
  • Advise and assist clients on our wide product range across all asset classes
  • Act as a client-facing specialist with extensive knowledge of our industry-leading trading platforms
  • Ensure regulatory compliance through execution of global governance
  • Always act in the best interest of our clients and Saxo
  • Increase client digital interaction with Saxo
Requirements
  • 2+ years of experience in a client-facing role
  • Preferably education related to service, finance, business, or similar
  • Knowledge of the financial industry and products
  • Fluent in English and one other language - written and verbal
  • Motivated by clear goals and thrive with having transparent performance indicators
  • Great communicative skills with excellence in both conveying specialist knowledge as well as simple instructions
What We Offer

At Saxo, we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation, and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfill their career aspirations.

We offer a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a passionate and service-minded professional looking for your next opportunity with international exposure, we encourage you to apply.

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