Enterprise Customer Success Manager
2 days ago
At Templafy, we're the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
Customer Success at Templafy:
Customer Success at Templafy is responsible for guiding customers along the value realization path, ensuring they receive positive ROI on their initial use case and paving the way for expansion to new business units and new use cases. Alongside our colleagues, CS is accountable for Gross Retention Rate and Net Retention Rate. We aim to deliver an excellent enterprise customer experience, responsive to needs and proactive with strategic advice. This requires a deep understanding of our customers' businesses and how Templafy can drive positive business outcomes towards cost savings and revenue generation.
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Enterprise Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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AWS Customer Success Manager
7 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAbout the TeamWe are looking for a highly skilled and experienced Technical Account Manager to join our Enterprise Support team. As a TAM, you will be responsible for leading the success of our enterprise support customers in building applications and services on the AWS platform.You will work closely with our customers to understand their outcomes and...
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Senior Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Templafy Full timeCopenhagen About us: Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG,...
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Customer Success Manager
24 hours ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeSAP Danmark is a global leader in enterprise software, dedicated to helping businesses run better. As a Sales Account Executive, you will be part of our Customer Success Board Area, empowering customers to achieve their full potential by understanding their strategy and unique business goals.Key responsibilities include prospecting, qualifying, selling, and...
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Enterprise Account Manager
2 days ago
Copenhagen, Copenhagen, Denmark Brinch & Partners Full timeAbout the CompanyMono Solutions is part of Ten Oaks Group, a US-based family office. As a leading provider of SaaS-based digital marketing platforms, we empower small businesses across the digital landscape to connect and drive business with their customers online.We are looking for a highly skilled Enterprise Account Manager to join our team in Copenhagen...
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Customer Success Specialist
1 day ago
Copenhagen, Copenhagen, Denmark Amazon Full timeWe are seeking a Customer Success Specialist to join our Public Sector team at AWS Enterprise Support. In this role, you will work closely with customers to understand their technical challenges and provide strategic guidance to help them achieve their goals.Minimum QualificationsTo succeed in this position, you will need:Experience with operational...
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Customer Success Manager
1 day ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeIntroduction As a Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise, streamline...
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Enterprise Account Manager
5 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout FLEXECHARGE Flexecharge is on a mission to revolutionise electric vehicle (EV) charging infrastructure by delivering cutting-edge energy management solutions. Our platform enables businesses to optimise charging operations, reduce costs, and enhance grid efficiency. As we expand our footprint, we're looking for a strategic and results-driven Enterprise...
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Customer Success Manager
14 hours ago
Copenhagen, Copenhagen, Denmark Corpay Full timeremember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...
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Customer Success Manager
7 days ago
Copenhagen, Copenhagen, Denmark Clerk Full timeClerk.io Copenhagen, Capital Region of Denmark, Denmark Customer Success Manager Clerk.io is shaping the next big e-commerce revolution by delivering tech that helps businesses bring the right products to the right customers thanks to machine learning and generative AI. If you value working from anywhere, approaching your day-to-day work as you best see...
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Customer Success Manager, France
2 days ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeOur vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there's still an exciting journey ahead. Join us at the heart of trust. We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success...
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Customer Success Manager
3 days ago
Copenhagen, Copenhagen, Denmark streamways GmbH Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from streamways GmbH Are you customer-focused, a great communicator, and passionate about helping people succeed with innovative software? Then become part of our dynamic team at streamways About us streamways is a fast-growing tech startup revolutionizing the...
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Enterprise Account Manager
3 days ago
Copenhagen, Copenhagen, Denmark FLEXECHARGE Full timeAbout the RoleAs a Solutions Sales Executive, you will be responsible for driving revenue growth by developing and maintaining strong relationships with large enterprise customers. You will oversee the full sales cycle, from initial engagement to account expansion, ensuring a seamless customer experience.Key Responsibilities:Account Management & Growth:...
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Enterprise Support Manager
7 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeEnterprise Support Manager , ES - EMEA - ISV Job ID: 2873272 | Amazon EU SARL, Irish Branch As an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help Amazon's largest and most strategically important customers navigate the operational challenges of cloud computing. You will...
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Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full timeAbout the RoleAs a Customer Success Manager, you will play a pivotal role in ensuring the retention of our small business customers. You will act as a Trusted Advisor, advocating for their needs and driving growth within your portfolio.Your ResponsibilitiesMaintain and secure renewal rates of clients from the Benelux markets.Manage and administer a portfolio...
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AWS Enterprise Support Manager
7 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeJob DescriptionThe AWS Enterprise Support team interacts with leading companies, believing that world-class support is critical to customer success. As an AWS Enterprise Support Manager, you will help our customers' creative and transformative spirit of innovation across all technologies.Key job responsibilities include crafting and executing strategies to...
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Junior Customer Success Manager
1 day ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeIntroduction As a Junior Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise,...
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Enterprise Solutions Manager
7 days ago
Copenhagen, Copenhagen, Denmark Opus Recruitment Solutions Full timeOpus Recruitment Solutions is a leading Microsoft Partner seeking an experienced Enterprise Solutions Manager to join their team. This individual will play a key role in managing the delivery and support of enterprise applications, particularly within the Microsoft Dynamics ecosystem.The ideal candidate will have experience with Dynamics 365 Finance and...
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Nordic Customer Success Manager
15 hours ago
Copenhagen, Copenhagen, Denmark Hello Retail ApS Full timeAbout the PositionWe are looking for a highly skilled Danish speaking Ecommerce Specialist to join our Customer Success team in Copenhagen, Denmark. As a key member of our Nordic team, you will be responsible for ensuring existing customers achieve success with our solutions.Responsibilities and ExpectationsDeliver promised services to our customers,...
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Customer Success Manager
1 day ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeOur vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there's still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding industry where we have conquered the global market and we're now growing our team in Copenhagen. We are...