Business Travel Operations Specialist

2 weeks ago

Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time
About Goodwings

We are the go-to Travel Management System for companies aiming to reduce travel expenses and their environmental footprint. Leveraging future-proof, AI-powered technology and a sustainable-first approach, we empower businesses to optimize their travel programs to benefit their employees, the planet, and their bottom line.

Our platform combines cutting-edge tools, data insights, and sustainability metrics to drive cost efficiency and environmental responsibility in corporate travel.

What You'll Do:
  • Own the client journey, managing the full process from onboarding to implementation, adoption, and retention.
  • Drive adoption and behavior change by educating clients on optimizing their travel programs.
  • Manage travel program operations, including preferred supplier agreements, policy management, expense processes, and travel-related escalations.
  • Negotiate supplier agreements to secure competitive rates and ensure clients get the best value.
  • Analyze and act on travel data to provide insights to clients, helping them optimize their travel habits and achieve cost savings.
  • Foster client relationships by regularly engaging with clients, ensuring satisfaction, and identifying upselling opportunities.
  • Adapt and deliver, navigating changing client needs and industry dynamics with a flexible, solutions-oriented approach.
Perks and Benefits:
  • Competitive rewards, including an attractive salary with performance-based bonuses and company equity incentives.
  • Health and wellness focus, with comprehensive wellbeing resources and company-sponsored weekly sports activities.
  • Lifestyle support, with healthy catered lunches and an office environment designed for productivity and collaboration.
  • Team culture, featuring fun company events, celebrations, and a supportive, inclusive workplace where your ideas matter.
  • The opportunity to make an impact, working on a mission-driven product that helps businesses reduce their carbon footprint while driving innovation in the travel industry.

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