Dental Industry Expert
3 days ago
About the Role:
3Shape is a leading developer and manufacturer of 3D scanners and CAD/CAM software solutions for the dental industry. We are seeking an experienced Dental Industry Expert to join our Nordic sales team in Copenhagen, Denmark.
Job Description:
We are looking for a highly skilled professional to support our customers in the Nordic region as a subject matter expert. The role will involve training, demos, onboarding, and customer success across our 3Shape product portfolio. You will work closely with our sales and support teams to ensure seamless communication and support.
Responsibilities:
- Provide training and consultancy to 3Shape customers in virtual and physical settings.
- Support the sales and support teams at events, congresses, and exhibitions in Nordic countries (30-50 travel days).
- Monitor key performance indicators related to customer health and provide timely support and interventions.
- Develop and maintain relationships with internal team members and external clients to facilitate effective communication.
- Facilitate understanding and usage of our products through classroom, webinars, and remote training initiatives.
Requirements:
- Work experience as a Product Specialist, Trainer, or Application Specialist within the dental industry.
- Experience with dental CAD/CAM and specifically with 3Shape hardware and software, including TRIOS and lab.
- Knowledge and insights into the work and needs of dentists and dental technicians.
- Great customer care and customer satisfaction mindset.
- Fluent English and one of the Nordic languages.
- Enthusiasm about traveling and great communication skills.
- Maintain a constructive attitude and excel in intercultural communication.
What We Offer:
- An estimated salary range of €60,000 - €80,000 per year based on experience.
- A comprehensive healthcare package.
- Breakfast every day and a delicious lunch cooked by our private chefs.
- Good work-life balance with up to 2 days of remote work per week.
- A joint purpose: to enable dentists to provide superior dental care to every patient, every time.
About Us:
3Shape has over 2,000 employees globally and is committed to celebrating human diversity. We welcome diverse people into our community and strive to reach outstanding business results together.
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