Logistics Operations Manager

6 days ago


Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full time
Role Summary

As a Logistics Manager Nordics, you will be responsible for executing logistic operational plans, ensuring customer satisfaction, and developing efficient initiatives. You will oversee customer service and costs optimization across the logistic chain.

The Logistics Manager ensures the execution of local logistic services within the country cluster, including inbound, local warehousing, local outbound, pallet management, and relationship management with LSPs and suppliers.

Key Responsibilities:

  • Develop and implement local operational plans for warehousing and distribution.
  • Analyze data to monitor performance, cost development, and plan process improvements and productivity with LSPs and/or customers.
  • Collaborate with customers and suppliers to optimize customer satisfaction and maximize efficiency.
  • Develop and implement innovative logistic models to respond to customer needs.
  • Manage operational issues with customers and ensure delivery of quality, time, and cost requirements.
  • Define logistic tariff schemes to support the Sales team in negotiating prices and incentives for customers.
  • Assess external customer satisfaction and implement improvement activities based on the results.


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