Global Library Information Assistant

4 days ago


Copenhagen, Copenhagen, Denmark Ferring Holding SA Full time

As a global library information assistant, you will play a key role in supporting Ferring's employees worldwide with customized research and literature surveillance. This is an excellent opportunity to join our team of dedicated professionals who are passionate about delivering high-quality information services.

You will work closely with our team of experts to provide internal customers with regular operational tasks, including monitoring our request management system, serving as the first line of support for users regarding database and scientific journal access, uploading journal articles to our regulatory submission system, and distributing internal scientific/competitor intelligence newsletters.

In this role, you will have the opportunity to:

  • Monitor our request management system and serve as the first line of support for users regarding database and scientific journal access;
  • Upload journal articles to our regulatory submission system for inclusion in submissions to health authorities;
  • Distribute our internal scientific/competitor intelligence newsletters;

You will also have the opportunity to support information specialists by assisting with complex scientific/medical literature searches, work with database usage statistics and contribute to recommendations for new database purchases, and support internal projects matching your interests and competencies.

We are looking for a bright student who understands good customer support and takes pride in delivering high-quality service. You should be thorough and attentive to details, comfortable using written English as your primary communication method, and IT literate and tech savvy. You must be able to work approximately 1.5 - 2 days per week (10-15 hours) alongside your studies.

Ferring Pharmaceuticals is a global company that helps people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women's health, gastroenterology and urology.



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