Customer Experience Manager
2 weeks ago
Mobaro is a fast-growing B2B SaaS company offering an industry-tailored solution focused on safety, maintenance, and operations in the attractions industry. We have over 400 attractions in 27 countries and 100,000+ users worldwide on our platform.
Job DescriptionWe are seeking a skilled Customer Success Manager to join our team in Aarhus. As a key member of our customer-facing team, you will be responsible for ensuring our customers get the most value from Mobaro's solutions. You will work closely with Danish and international clients, helping them implement and optimize their use of Mobaro while fostering long-term relationships.
- Manage and grow relationships with existing customers, ensuring high adoption and satisfaction.
- Conduct hands-on implementation and onboarding of new customers to maximize system utilization.
- Respond to support tickets from customers via our Help Center.
- Act as a trusted advisor, understanding clients' unique needs, and proactively offering solutions.
- Collaborate with sales, product, and support teams to ensure seamless customer experiences.
- Identify expansion opportunities and drive upsell initiatives.
- Represent Mobaro at industry events in EMEA, strengthening our presence in the attractions sector.
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Senior Customer Experience Manager
2 days ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full time**Job Description**We are seeking an experienced Senior Customer Experience Manager to join our team. As a senior leader, you will be responsible for developing and executing customer experience strategies that drive business growth and retention.In this role, you will work closely with cross-functional teams to analyze customer data, identify trends, and...
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Retail Customer Experience Manager
2 days ago
Århus, Århus Kommune, Denmark Bolia Full timeBolia is seeking a retail customer experience manager to lead our customer care efforts. As a German speaking customer care consultant, you will be responsible for creating exceptional customer experiences, addressing customer concerns, and driving sales growth.About the JobThis role offers a challenging opportunity to work in a fast-paced retail environment...
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SaaS Customer Experience Manager
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeJob DescriptionWe are looking for a highly motivated and results-driven SaaS Customer Experience Manager to join our fast-paced and innovative environment. As a key member of our Customer Experience team, you will be responsible for developing and executing strategic plans to drive customer satisfaction, loyalty, and retention.In this role, you will work...
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SaaS Customer Experience Manager
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeWe are seeking a highly skilled Customer Success Manager to join our team at Whistleblower Software. The ideal candidate will have +2 years of experience in B2B SaaS or GRC, in a similar customer-facing position.The successful candidate will be responsible for working with SaaS platforms, building and maintaining relationships with clients, and providing...
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Århus, Århus Kommune, Denmark H&M group Full timeAbout the RoleWe are seeking an experienced and skilled Commercial Manager to join our team in Aarhus. As a key member of our store management team, you will be responsible for delivering exceptional customer experiences that drive sales growth and exceed customer expectations.Key Responsibilities:Customer Service: Provide high-quality styling advice,...
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Customer Experience Innovator
3 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeTransforming Customer ExperiencesEnergi Danmark A/S is at the forefront of the Nordic energy trading market, bridging and servicing producers of renewable energy and large B2B consumers.We are committed to innovation and excellence, positioning ourselves as leaders in the energy sector while delivering exceptional value to our clients and stakeholders.CREATE...
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VP of Customer Experience
1 day ago
Århus, Århus Kommune, Denmark Stibo DX Full timeRequired Skills and QualificationsProven experience in a senior customer success or account management role, preferably within the media industry.Strong leadership skills with experience managing and developing high-performing teams.Solid understanding of the news media industry and its unique challenges and opportunities is an advantage.Excellent...
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Customer Success Manager
3 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout Whistleblower Software:We are a fast-growing international SaaS company, founded in 2021 with offices in multiple European markets. Our platform adapts to regulatory changes, ensuring businesses remain compliant and confident in their operations.We help companies navigate and stay ahead in the ever-changing landscape of compliance, providing...
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Customer Experience Specialist
2 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout Whistleblower SoftwareWhistleblower Software is a cutting-edge tech company that has revolutionized the compliance universe with its innovative platform. Founded in 2021, our journey started within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software.We are on an expansive journey with strong market traction...
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Customer Experience Specialist
3 weeks ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeAre you ready to create an exceptional customer experience in a leading Nordic energy business – and work for a company where customer centricity is key?Energi Danmark is at the forefront of the Nordic energy trading market, bridging and servicing producers of renewable energy and large B2B consumers. We are committed to innovation and excellence,...
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Customer Experience Specialist
1 week ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeAre you ready to create an exceptional customer experience in a leading Nordic energy business – and work for a company where customer centricity is key? Energi Danmark is at the forefront of the Nordic energy trading market, bridging and servicing producers of renewable energy and large B2B consumers. We are committed to innovation and excellence,...
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Customer Experience Specialist
1 week ago
Århus, Århus Kommune, Denmark Monki Full timeAs a Customer Experience Specialist at Monki, you will play a key role in delivering exceptional customer experiences. You will be the friendly face that greets our customers and embodies the heart of our brand.The ideal candidate will have a strong focus on customer satisfaction, using their initiative to provide customers with a memorable shopping...
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Senior Customer Experience Specialist
2 weeks ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeUnlocking Customer PotentialWe're seeking a skilled Client Success Manager to join our team and drive customer adoption and advocacy. As an early hire in our Customer Success department, you'll play a vital role in shaping the future of our company.About the OpportunityBe part of a fast-growing international SaaS companyHigh level of trust and...
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Customer Experience Ambassador
3 days ago
Århus, Århus Kommune, Denmark PARETO SECURITIES AS Full timeAbout the RoleWe are seeking a highly motivated and service-oriented individual to join our team as a Customer Care Consultant. As an ambassador for BOLIA, you will be responsible for providing exceptional customer experiences, inspiring surroundings, and delivering world-class service.Key ResponsibilitiesAdvising customers and stores by phone, email, and...
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Customer Experience Director
1 week ago
Århus, Århus Kommune, Denmark Qarmainspect Full timeQarma Delivery seeks an experienced professional to drive strategic projects and ensure seamless customer interactions.This role involves planning, running, and delivering customer projects, as well as managing onboarding processes and providing product support.Main responsibilities include:Leading customer demos and collaborating with the sales teamScoping...
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Store Experience Manager
2 days ago
Århus, Århus Kommune, Denmark Monki Full timeCultivate Exceptional Customer Experiences as Store Experience ManagerWe are seeking a highly skilled and experienced Store Experience Manager to join our team at Monki. As a vital member of our store team, you will be responsible for delivering outstanding customer experiences that meet and exceed customer expectations.In this critical role, you will lead...
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Customer Experience Design Specialist
1 week ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeCompany OverviewEnergi Danmark A/S is a leading Nordic energy trading company, driven by deep market expertise and advanced data analytics. We accelerate the energy transition by bridging and servicing renewable energy producers and large B2B consumers, ensuring efficient and sustainable energy solutions.Job DescriptionWe are seeking a highly experienced and...
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Sales and Customer Experience Representative
4 days ago
Århus, Århus Kommune, Denmark Weekday Full timeJob DescriptionWe are seeking a highly motivated Sales Advisor to join our team at Weekday. As the friendly face of our brand, you will be responsible for providing an exceptional customer experience that showcases the best of our products.About the RoleYou will play a vital role in enhancing the shopping experience by initiating conversations, assisting...
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Customer Experience Expert 20H
1 week ago
Århus, Århus Kommune, Denmark H&M group Full timeCompany OverviewH&M Group is a leading global fashion retailer dedicated to making sustainable fashion accessible to everyone. Our diverse portfolio of brands includes H&M, COS, Weekday, Monki, and more.Job DescriptionThis exciting Sales Advisor position at Monki offers the opportunity to join a dynamic team and contribute to driving business growth. As a...
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Store Experience Manager
5 days ago
Århus, Århus Kommune, Denmark H&M group Full timeCompany OverviewAt H&M Group, we're a fashion company with a passion for creating inspiring and sustainable clothing options. Our goal is to make high-quality fashion accessible to everyone while making it as easy as possible for people to live more sustainably.We are a team of innovators who strive to push boundaries and challenge the status quo. We believe...