Senior Customer Experience Specialist
2 weeks ago
Unlocking Customer Potential
We're seeking a skilled Client Success Manager to join our team and drive customer adoption and advocacy. As an early hire in our Customer Success department, you'll play a vital role in shaping the future of our company.
About the Opportunity
- Be part of a fast-growing international SaaS company
- High level of trust and autonomy
- Collaborate with cross-functional teams to improve customer experience
Your Responsibilities
- Work closely with customers to solve problems and build loyalty
- Help build and optimize our Customer Success function across products and customer tiers
- Contribute to creating a best-in-class onboarding and service experience for our growing customer base
You'll Thrive If
- Preferably +2 years of experience in B2B SaaS or GRC, in a similar customer-facing position
- Strong communicator, collaborator, and problem solver
- Ability to connect effortlessly with clients and build lasting relationships
About Our Company
- We're a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid
- Currently a team of +100 people from 13 nationalities operating in multiple European markets
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