Event Management Expert

2 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Conference Manager Full time
About the Role

We're seeking a skilled Event Management Expert to join our team in Denmark or Munich. This individual will play a crucial role in helping our customers succeed with planning their events, conferences, and fairs.

As an expert in our platform, you'll be the go-to person for customers needing help, sparring, and tips & tricks. Your primary responsibilities include:

  1. Diving headfirst into both the German and Danish markets to build relationships and trust with clients.
  2. Showcasing our platform's capabilities to new clients, ensuring they're up to speed and ready to use it effectively.
  3. Maintaining a pulse on customer needs and feedback, feeding this information back to our development team to enhance our platform.
  4. Monitoring customer engagement and usage to identify opportunities to provide personalized support and wow them with new features or services.
  5. Serving as a champion for customers within the company, advocating for their needs and delivering exceptional service.
The Ideal Candidate

We're looking for a natural relationship builder who can make people feel valued and heard. The ideal candidate is fluent in Danish and German, possesses excellent communication skills, and has:

  1. Experience in a customer-facing role, preferably from a start-up or scale-up environment where they've had the opportunity to wear multiple hats.
  2. Tech-savviness and a willingness to become an expert in our system.
  3. A service-minded approach and the ability to communicate effectively in English, German, and Danish.
  4. Motivation to join a fast-paced commercial team and participate in post-sale activities.
  5. The ability to juggle multiple tasks while maintaining a positive attitude.
  6. A cultural understanding and enthusiasm for working with a talented team to create a great work environment.
  7. Bonus points if you have experience in event management – we'll bring you up to speed if not


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