Senior Event Operations Manager

7 hours ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Conference Manager Full time

About Us

We are Conference Manager, a leading Danish SaaS startup revolutionizing the way events are managed.

Our mission is to make events unforgettable experiences. We are market leading in Denmark and now expanding to Germany.

Job Description:

We are seeking an experienced Senior Event Operations Manager to join our team. As a key member of our commercial team, you will be responsible for ensuring our clients succeed with planning their events, conferences, and fairs in a professional and service-minded way.

You will be the go-to person for our customers, providing expert support and guidance on our platform. Your primary goal will be to build strong relationships with our clients, understand their needs, and provide tailored solutions to meet their requirements.

Your responsibilities will include:

  • Becoming an expert in our system and providing top-notch support to our clients
  • Developing and maintaining strong relationships with our clients, identifying opportunities to improve their experience
  • Working closely with our sales team to identify new business opportunities and contribute to the growth of our company
  • Collaborating with our development team to gather feedback and ideas for improving our platform

In this role, you will have the opportunity to work with a dynamic and innovative team, making a significant impact on the success of our clients and our company's growth.

Requirements:

To succeed in this role, you will need:

  • Fluency in English and Danish, with excellent communication and interpersonal skills
  • Experience in a customer-facing role, preferably in a start-up or scale-up environment
  • Technical skills and motivation to become an expert in our system
  • A service-minded approach, with the ability to navigate complex systems and provide clear guidance to clients
  • The ability to work independently and as part of a team, with a strong focus on delivering results

We offer a competitive salary range of €45,000 - €65,000 per year, depending on your level of experience. In addition, we offer a comprehensive benefits package, including health insurance, retirement plan, and generous paid time off.



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