F&B Operations Manager

1 month ago


Copenhagen, Copenhagen, Denmark Accor Hotels Full time
### Job Summary

As an Assistant Food and Beverage Manager at Accor Hotels, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring high standards of service and quality. This includes monitoring inventory levels, ordering supplies, and maintaining compliance with health and safety regulations and hotel policies.

### Key Responsibilities

* Assist in overseeing the daily operations of the food and beverage outlets
* Monitor inventory levels and order supplies as needed
* Ensure compliance with health and safety regulations and hotel policies
* Assist in recruiting, training, and supervising food and beverage staff
* Schedule staff shifts and manage labor costs effectively
* Conduct regular performance evaluations and provide feedback to staff members
* Address guest concerns and complaints promptly and professionally
* Monitor guest feedback and implement improvements to enhance guest satisfaction
* Foster a customer-focused environment and encourage staff to exceed guest expectations

### Qualifications

* Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
* Minimum of 2-3 years of experience in food and beverage management, preferably in a luxury hotel setting
* Strong leadership and team management skills
* Excellent communication and interpersonal abilities
* Proficiency in MS Office, Opera Systems and other food & beverage management software
* Knowledge of food safety and sanitation regulations
* Ability to work flexible hours, including evenings, weekends, and holidays


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