Digital Learning and Engagement Strategist for Scandinavian Region

3 weeks ago


Copenhagen, Copenhagen, Denmark Chanel, Inc. Full time
Digital Transformation and Learning Excellence

We are seeking an experienced Digital Learning and Engagement Specialist to join our team in Copenhagen. This exciting role will involve driving digital learning transformation through innovative content creation, collaborative partnerships, and strategic training initiatives.

About the Role

The successful candidate will be responsible for developing and implementing comprehensive digital training programs, elevating the Beauty Advisor experience, and fostering high levels of engagement. You will collaborate closely with retailers and Boutique Managers to deliver a seamless training path, ensuring that field teams have full visibility on training activities.

Key Responsibilities
  • Create, select, and enrich content for our digital platforms
  • Facilitate in-store activities through immersive sessions, inspiring Beauty Advisors in the Luxury world of CHANEL
  • Drive key training initiatives through active and sustained online programs
  • Contribute to a culture of ongoing Beauty Advisor focus
  • Actively facilitate product training, including new launches online and offline
Requirements and Qualifications

To succeed in this role, you will need:

  • Proven expertise in developing digital learning assets and understanding the learning stakes in a constantly evolving context
  • Excellent digital skills, including photo and video editing, as well as mastery of Microsoft Windows applications such as Excel, PowerPoint, and Forms
  • Strong communication skills, including excellent and agile communication, a positive can-do attitude, community animation, and fluency in English and at least one Scandinavian language
Benefits and Opportunities

This is a full-time role offering a competitive salary and benefits package. As a member of our team, you will enjoy flexible working hours, remote work options, and a dynamic work environment. We value diversity, inclusivity, and creativity, and we encourage applicants from diverse backgrounds to apply.

A unique opportunity to work at a leading luxury brand, joining a diverse and dynamic team, and making a meaningful contribution to our digital learning and engagement strategy.



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