Production Operations Expert

2 days ago


Copenhagen, Copenhagen, Denmark Nordea Bank Norge ASA Full time

We are seeking a highly skilled Production Operations Expert to join our IT Application Operations and Maintenance team in Nordea Pension, Technology.

This is an exciting opportunity for you to take on a coordinating role involved in the daily operation of our entire Nordea Pension IT Platforms batch run. You will have a deep understanding of the dependencies and priorities between different applications, and be responsible for planning and coordinating the batch run across various systems.

As a key member of our team, you will work closely with both internal and external teams in an agile environment to ensure the business runs smoothly and services meet customer expectations.

About this Opportunity

Nordea Pension Technology Operations is a newly established department comprising employees from the former Topdanmark Life and new hires. You will work from our headquarters at Nordea Metro, located in Ørestaden, close to DR Byen, and typically spend approximately two days a week working remotely.

You will join us as a Production Batch Operation Expert and become part of the Batch Operations team in Technology Operations and Release Management.

Your Key Responsibilities Will Include:

  • Daily operations - managing day-to-day scheduling in NPOS, our new batch platform
  • Coordinating and planning ad-hoc batches
  • Closely collaborating with Technology and Business teams
  • General IT implementations and upgrades
  • Different projects and changes to batches
  • Monitoring application performance and diagnosing issues using Azure Application Insights/Azure log analytics workspace
  • Sparring and cooperation with Group Technology regarding the common Automic UC4 platform and the move from NPOS towards Automic UC4 in the future

The NPOS is an in-house developed application built using .NET (.NET 6 and Entity Framework 7) and Next.js.

About You:

As a Production Operations Expert, you will be part of our continuous proactive improvement efforts to enhance the Batch platform and meet current and future business requirements.

Your Skills and Qualifications:

  • Many years of experience with administration, maintenance, and operation of Batch
  • Experienced with operating systems
  • Experienced with file transfers such as SFTP, FTPS, etc.
  • Data integrations
  • Maintaining/monitoring compliance with policies and reports
  • Supporting the improvement of performance and availability standards of technical solutions through continual service improvement
  • Ability to interact with business teams and subject matter experts to understand their problems and translate their needs

We Are Looking for Candidates Who Possess Most of the Following Skills:

  • Knowledge of Danish Pension area
  • Knowledge of Cloud environments, AWS
  • Knowledge of .NET (.NET 6 and Entity Framework 7) and Next.js. Vulnerability scans and handling
  • Knowledge of Azure Functions using C#


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