Business Process Consultant

1 month ago


Copenhagen, Copenhagen, Denmark Wunderman Full time
About the Role

We are seeking a highly skilled Business Process Consultant to join our team in Copenhagen or London. As a Business Process Consultant, you will play a key role in designing and implementing processes that drive business growth and improvement.

Key Responsibilities
  • Conduct interviews with stakeholders to gather information about current ways of working with marketing.
  • Define future marketing processes by evaluating inputs and tailoring the process to fit the client's ambition, situation, and organization.
  • Evaluate and redefine roles and responsibilities to integrate with new processes.
  • Assess the client's platform landscape to determine if current platforms can support the process and implement or adapt platforms as needed.
  • Identify areas of improvement and provide recommendations on how to optimize performance.
  • Develop operational playbooks and presentations.
  • Develop training materials and conduct training sessions to educate stakeholders on new processes, tools, and templates.
  • Support the client in implementing new processes in the organization and evaluate feedback, change suggestions, and potential issues.
About Us

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.

What We Offer

We offer a dynamic and international environment where you will get plenty of opportunity to develop your personal and professional skills. You will become part of a team of highly skilled process consultants and collaborate closely with experts from our technology, data, creative, and client teams from our offices in the US, UK/CPH, Sweden, Norway, Finland, Spain, Portugal, Canada, and Thailand.



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