Business Process Expert

3 weeks ago


Copenhagen, Copenhagen, Denmark Wunderman Full time
Process Consultant Job Description

We are seeking a skilled Process Consultant to join our team. As a Process Consultant, you will design processes for global top-tier clients, working with a multi-cultural team of 20 people. Your tasks will include conducting interviews, defining future marketing processes, and evaluating current roles and responsibilities.



Key Responsibilities:




  1. Collaborate with cross-functional teams to design and implement process improvements.
  2. Conduct stakeholder interviews to gather information about current ways of working.
  3. Evaluate and redefine roles and responsibilities to integrate with new processes.
  4. Assess platform landscapes and implement or adapt platforms to support processes.
  5. Develop operational playbooks and presentations.
  6. Provide recommendations on process optimization and performance improvement.


About Us



VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale. We work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.



We are part of the global VML network with over 30,000 employees across 150+ offices in 60+ markets. Our culture values connection, belonging, and the power of differences. We are committed to fostering an all-inclusive work environment that is both rewarding and career-forward.



Join us in our mission to deliver meaningful experiences that resonate in every action and interaction.



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