Site Infrastructure Specialist
2 weeks ago
D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region. We deliver innovative and high-quality services to various industry-leading clients, building lasting partnerships and enhancing our customers' IT productivity.
Job DescriptionWe are seeking a highly skilled and enthusiastic individual to fill the Site Information Manager (SIM) role. As a key member of our team, you will be responsible for managing IT services on-site, ensuring seamless operations, and serving as the main point of contact for IT-related queries.
Key Responsibilities- Provide 1st/2nd level support for employees experiencing IT issues
- Install and configure desktop hardware and software, ensuring usability and performance
- Manage Active Directory and Exchange accounts, implementing adds/moves/changes
- Support VPN, network switches, firewalls, and other network elements
- Oversee asset management and ensure proper maintenance
- Ensure compliance with IT standards and provide solutions in line with business objectives
- Train and advise staff on IT systems and software applications
- Escalate complex issues to the appropriate teams when necessary
- Strong understanding of IT systems, products, and trends
- At least 1 year of experience in a similar role
- Proficiency in Windows OS, Microsoft Office & Office 365 applications, PC/Laptop hardware and peripherals, and basic knowledge of Active Directory and Exchange
- ITIL certification and familiarity with ticketing systems (ServiceNow) are a plus
- Knowledge of GMP/GxP is an advantage
- Fluent in English (written and spoken), Danish language skills are a plus
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Paid sick days
- Meal vouchers
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
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