Site Infrastructure Manager

4 hours ago


Copenhagen, Copenhagen, Denmark D-ploy Full time
About the Role

We are seeking a skilled Site Infrastructure Manager to join our team at D-ploy. As a key member of our IT department, you will be responsible for managing IT services on-site, ensuring seamless operations, and serving as the main point of contact for IT-related queries.

Key Responsibilities
  • Provide 1st and 2nd-level support for employees experiencing IT issues
  • Install and configure desktop hardware and software to ensure usability and performance
  • Manage Active Directory and Exchange accounts, implementing adds, moves, and changes
  • Support VPN, network switches, firewalls, and other network elements
  • Oversee asset management and ensure proper maintenance
  • Ensure compliance with IT standards and provide solutions in line with business objectives
Requirements
  • Strong understanding of IT systems, products, and trends
  • At least 1 year of experience in a similar role
  • Proficiency in Windows OS, Microsoft Office, and Office 365 applications
  • Basic knowledge of Active Directory and Exchange
  • ITIL certification and familiarity with ticketing systems (ServiceNow) are a plus


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