Product Expert Advisor
6 days ago
We're seeking a highly skilled Product Expert Advisor to join our team at RS Group. As a key member of our Customer Services function, you'll play a vital role in providing expert guidance and support to our customers.
In this role, you'll work closely with our customers to understand their technical needs and provide tailored solutions to meet their requirements. You'll be the primary point of contact for technical queries, resolving issues efficiently and effectively.
As a Product Expert Advisor, you'll have the opportunity to work on a wide range of projects, from troubleshooting technical issues to developing new solutions. You'll collaborate closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of our services.
We're committed to investing in your development and well-being, providing opportunities for training and growth. If you're a motivated and customer-centric professional, we'd love to hear from you.
Key Responsibilities:
- Provide expert guidance and support to customers through telephone, email, and live chat
- Work closely with customers to understand their technical needs and provide tailored solutions
- Collaborate with cross-functional teams to ensure seamless delivery of our services
- Develop and implement new solutions to meet customer requirements
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