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IT Service Delivery Expert
2 weeks ago
Role Description
The Senior Technical Advisor will be responsible for delivering expert guidance to internal groups and shaping the product to meet quality standards within Ordrestyring and HVD Group.
Your Key Accountabilities:
- Provide advanced technical support to our Customer Support teams, Professional Services, and Key Business Unit stakeholders.
- Develop, maintain, and update database correction scripts to ensure optimal database health.
- Collaborate with the Support function to resolve complex customer issues.
- Monitor database systems for potential issues, generate reports, and document incidents for future reference.
Key Requirements
- Bachelor's degree in computer science or a related field.
- A minimum of 5 years' experience working with craft or construction business solutions is preferred.
- Familiarity with Agile development methodologies.
- Fluency in English and preferably a Nordic language also.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
