Northern European Client Advocate

Dun & Bradstreet is committed to empowering its clients with the insights they need to drive business growth. As a Customer Success Manager, you will play a critical role in delivering exceptional service to our largest clients in Denmark.

This is an exciting opportunity to join our Northern European team and be part of a future-ready company that values innovation and collaboration. As a key member of our customer success team, you will be responsible for driving adoption and value realization activities, growing our footprint, and ensuring client satisfaction and renewals.

Some of the key skills and qualifications required for this role include:

• Minimum of five years of experience working in a client-facing role.
• At least 3 years of experience working with large clients dealing with data and analytics delivered via highly technical solutions.
• Proven track record in delivering retention results through successful client success engagements.
• Strong collaboration and influencing skills are critical to the success of this role.
• Client-centric approach, with good commercial instincts.
• The ability to build and maintain relationships with clients and internal stakeholders.
• Excellent listening, presentation, and communication skills at all business levels and displays effective interpersonal skills.
• Innovative thinker who is willing to look at new ways to achieve stated objectives.
• Self-starter who can work independently, enjoys solving problems, and executing against plans.
• Strong service management and project management skills.
• Show an ownership mindset in everything you do. Be a problem solver, be curious, and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues, and mentors as well as widen and broaden your competencies through structural courses and programs.
• Fluent in English and Danish.