Data Products Documentation Specialist

10 hours ago


København V, Denmark Danske Bank Full time
Job Overview
Danske Bank is seeking a skilled Technical Writer to join our Data Products team. The role involves creating comprehensive, clear, and concise documentation that supports our community and enhances understanding and implementation of our data products and practices.

The successful candidate will be responsible for developing a wide range of technical content, including community documentation, whitepapers, FAQs, How-To's, quick guides, and detailed process documentations.

This position plays a vital role in documenting and communicating complex information in an accessible manner. The work directly contributes to the operational efficiency and strategic objectives of Danske Bank by ensuring all stakeholders have the knowledge and resources needed to excel.

Key Responsibilities
- Develop and maintain community documentation and guidelines to support the design, development, and deployment of Danske Bank's data products.
- Write and update whitepapers and best practices documents to outline effective use of data products for process optimization and capturing new business value.
- Create and revise FAQs, How-To guides, and quick guides to enhance user understanding, skills, and engagement.

Requirements
- A Bachelor's degree in Technical Writing, Communications, English, Information Systems, or a related field.
- Experience as a Technical Writer, especially in the tech or financial services industry or similar experience.
- Demonstrable ability to translate complex technical information into clear, jargon-free text.
- Previous work or technical experience in data and analytics, data products, data warehousing will be considered an advantage.

Preferred Skills
- Excellent writing, editing, and proofreading skills.
- Strong ability to create organized, user-friendly, and engaging content.
- Proficient in diagramming and visual representation of complex processes.
- Experience with documentation tools and platforms.
- Collaboration and communication skills, able to work efficiently with diverse teams.
- Fluent in English; proficiency in other languages used in Danske Bank locations is a plus.

We are Looking for a Candidate Who
- Has strong analytical and problem-solving skills.
- Is able to work independently and collaboratively as part of a team.
- Can communicate effectively with subject matter experts and stakeholders.

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