Onboarding and Engagement Manager
6 days ago
Pandektes is a leading legal research platform that's changing the way professionals access legal information. We're looking for a Relationship Development Professional to join our team and drive customer success.
About the Role- You'll be responsible for ensuring smooth onboarding processes and continuous customer satisfaction, working closely with our Head of Operations and commercial team.
- This is an exciting opportunity to influence our journey and contribute to improving our current processes while establishing new ones.
- You have significant experience from B2B customer success, ideally in the legal sector.
- Experience in working with customer and usage data, structuring, and presenting feedback is crucial.
- You excel at building trust, communicating value, and conveying the benefits of our product.
We're a tight-knit team of talented software engineers, designers, sales people, and legal professionals who collaborate closely together. Our open communication culture prioritizes clear and open communication.
What We Offer- A collaborative work environment where your input is valued.
- An office in the heart of Copenhagen, well connected by Metro.
- Flexible work: working from home when you want, where you want.
- Competitive compensation and benefits along with an attractive ESOP program.
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