Retail Service Quality Lead

2 weeks ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time
Job Title

The Retail Service Quality Lead will be responsible for driving excellence in our stores by developing and implementing quality standards and procedures. This role will also involve monitoring and evaluating the performance of our stores to ensure they meet our quality standards.

Key Responsibilities:
  • Developing and implementing quality standards and procedures for our stores
  • Maintaining and improving store quality standards and procedures
  • Monitoring and evaluating store performance to ensure it meets quality standards
  • Identifying areas for improvement and implementing changes to improve store quality
Requirements:
  • Strong knowledge of quality standards and procedures in retail
  • Experience in a similar role, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving skills and attention to detail
About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Our products are available in more than 100 countries on six continents through more than 6,500 points of sale.



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