Digital Crisis Manager

6 days ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time

About the Role

Pandora A/S is seeking a highly skilled Digital Technology Business Continuity & Crisis Manager to join its dynamic team. The successful candidate will be responsible for developing, implementing, and maintaining comprehensive Digital & Technology business continuity and crisis management plans to ensure the resilience of our digital systems and operations.

Key Responsibilities:
  • Business Continuity Planning
    • Support the Digital and Technology department in developing a business continuity strategy that ensures key business processes can continue or recover quickly in the event of a crisis.
    • Coordinate risk assessments and business impact analysis to identify potential threats and vulnerabilities to key systems and data.
  • Crisis Management & Disaster Recovery
    • Establish and lead a cross-functions crisis management team within Digital and Technology.
    • Support the development of crisis response and disaster recovery plans to minimize the impact of disruption on digital operations.
  • Collaborate with the Security Operations Team to oversee the development and maintenance of local plans aligned with the central Incident Response process.
  • Conduct training sessions and drills to ensure employees are prepared to respond effectively to crises and disruptions.
  • Foster a culture of awareness and vigilance regarding business continuity and crisis management throughout the Digital and Technology organization.
  • Policy Development
    • Develop and update Digital & Technology business continuity and crisis management policies and procedures in alignment with industry good practices and regulatory requirements.
    • Ensure compliance with relevant standards and regulations.
  • Collaboration and Communication
    • Collaborate with Digital & Technology leaders, Global Compliance Business Continuity, and external partners to ensure alignment of business continuity and crisis management efforts with organizational goals.
    • Establish and maintain effective communication channels to facilitate quick and accurate information exchange during incidents.


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