French E-commerce Customer Service Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark MakesYouLocal Full time
About the Role

We are seeking a highly skilled French E-commerce Assistant to join our team at MakesYouLocal. In this role, you will play a critical part in helping our clients' customers with their online shopping experiences.

Your primary responsibilities will include providing excellent customer service via phone, chat, and email, as well as assisting clients with issues related to their webshops. You will work closely with our team to ensure that our clients receive the best possible service and support.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide support via phone, chat, and email.
  • Issue Resolution: Assist clients with issues related to their webshops, including order processing, payment, and shipping.
  • Team Collaboration: Work closely with our team to ensure seamless communication and support for our clients.
Requirements
  • Native-level French language skills, with excellent written and spoken language abilities.
  • Strong customer service skills, with the ability to work in a fast-paced environment.
  • Good computer skills and a willingness to learn new technologies.
  • A team-player attitude, with excellent communication and collaboration skills.
About MakesYouLocal

MakesYouLocal is a leading provider of e-commerce services, with a strong focus on customer support and service. We are committed to helping our clients succeed in the online marketplace, and we are seeking highly skilled and motivated individuals to join our team.

Why Join Us?
  • Opportunity to work with a leading e-commerce company.
  • Chance to develop your skills and experience in customer service and support.
  • Collaborative and dynamic work environment.
  • Competitive salary and benefits package.


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