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Strategic Retail Excellence Leader

2 months ago

Copenhagen, Copenhagen, Denmark Pandora AS Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our retail excellence agenda globally. As a key member of our leadership team, you will be responsible for driving the strategic vision for our retail operations, ensuring our in-store experience aligns with our brand values and product strategy.

Key Responsibilities
  • Strategic Leadership: Develop and execute a comprehensive retail strategy that drives business growth and enhances consumer experience.
  • Productivity: Identify opportunities to optimize labor productivity efficiency and design best-in-class global retail standards.
  • Retail Training: Lead the development and implementation of retail training programs for Store Managers, Regional Sales Managers, and District Sales Managers.
  • Retail Operations: Drive and optimize Front of House and Back of House processes globally, ensuring seamless customer experiences.
  • Store Concepts: Develop and implement new store concepts and optimize existing ones to enhance consumer engagement.
  • Consumer Experience: Design and implement initiatives to enhance consumer experience and profitability.
  • Digital Retail Experience: Lead the development and implementation of digital retail initiatives to improve customer and employee experience.
  • Strategic Vision: Develop and execute strategic plans to optimize retail operations and enhance consumer experience.
  • Analytical Thinking: Utilize data-driven insights to identify trends, evaluate program effectiveness, and make informed decisions.
  • Problem-Solving: Address complex challenges with creativity and resourcefulness, driving continuous improvement in retail processes.
  • Collaboration: Work effectively with diverse stakeholders in a multicultural environment.
About Pandora

Pandora is a leading designer, manufacturer, and marketer of hand-finished jewelry made from high-quality materials at affordable prices. With a presence in over 100 countries, we are committed to delivering an inclusive and diverse workplace, reflecting societal diversity in our customer engagement.