IT Support Professional for Large-Scale Operations

1 month ago


Copenhagen, Copenhagen, Denmark DK001 Marsh AS Full time
About the Role

This is an exciting opportunity to join DK001 Marsh A/S as a Senior IT Support Analyst. As a key member of our team, you will provide on-site support to our colleagues in Denmark, primarily based in Nordhavn but also covering our Aarhus office.

What We Offer
  • A competitive salary of approximately 550,000 DKK per annum, ensuring you are rewarded for your skills and expertise.
About the Job

We are seeking an experienced IT professional with a minimum of 5 years' experience in a similar role within an international organization. Your solid knowledge of software and hardware, Microsoft 365, and standard operating systems such as Windows 10 will be essential in supporting our local, Nordic, and global operations.

You will work collaboratively with our Nordic teams to provide exceptional IT support, ensuring smooth operations and seamless user experiences. From provisioning and maintaining workstations to managing mobile phones, your diverse range of tasks will keep you engaged and challenged.

As a customer-centric professional, you will excel in communicating with users, providing timely assistance, and maintaining a calm and focused approach even in high-pressure situations.

In this role, you will be responsible for participating in technical operational tasks, including troubleshooting, working with our Service Desk and asset management systems, and carrying out any other ad-hoc tasks as required.

Required Skills and Qualifications
  • Experience with Support/Ticket systems and asset management.
  • Solid interpersonal skills and service mindset.
  • Pragmatic, robust, and solution-oriented personality.
Benefits

We offer a collaborative and inclusive work environment that values diversity and innovation, continuous learning and development opportunities to improve your skills and advance your career, competitive compensation, pension scheme, and a global network of professionals providing opportunities for growth and mobility.



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