Account Director

2 days ago


Århus, Århus Kommune, Denmark The HubDanske Bank Full time

About Our Business

We are a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Currently, we are a team of +100 people from 13 nationalities operating in multiple European markets and are one of the fastest-growing SaaS scale-ups.

We are seeking an experienced Account Director - Customer Loyalty to join our team. As a key member of our Customer Success function, you will be responsible for driving customer loyalty and retention through targeted engagement strategies.

Responsibilities:

  • Develop and execute customer engagement strategies to drive loyalty and retention
  • Collaborate with cross-functional teams to identify and address customer pain points
  • Provide tailored support and guidance to our customers

Qualifications and Requirements:

  • Proven track record of success in a customer-facing role, preferably in a SaaS or compliance industry
  • Excellent communication and problem-solving skills
  • Ability to build strong relationships with clients and internal stakeholders

What We Offer

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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