Account Director
2 days ago
About Our Business
We are a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Currently, we are a team of +100 people from 13 nationalities operating in multiple European markets and are one of the fastest-growing SaaS scale-ups.
We are seeking an experienced Account Director - Customer Loyalty to join our team. As a key member of our Customer Success function, you will be responsible for driving customer loyalty and retention through targeted engagement strategies.
Responsibilities:
- Develop and execute customer engagement strategies to drive loyalty and retention
- Collaborate with cross-functional teams to identify and address customer pain points
- Provide tailored support and guidance to our customers
Qualifications and Requirements:
- Proven track record of success in a customer-facing role, preferably in a SaaS or compliance industry
- Excellent communication and problem-solving skills
- Ability to build strong relationships with clients and internal stakeholders
What We Offer
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive compensation package
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