Account Development Specialist

2 days ago


Århus, Århus Kommune, Denmark Plecto Full time
Job Description

We are seeking a highly motivated and customer-centric individual to join our team as an Account Development Specialist. In this role, you will be responsible for onboarding new customers, training them on the use of Plecto's features, and identifying their goals to create a winning setup.

As an Account Development Specialist, you will also spot potential customer challenges, create and implement plans for resolutions, upgrade and expand existing customers, and ensure high customer retention and low churn rates.

You will work closely with internal teams to assist in issue resolution and account development, while also working flexibly with team members and customers across multiple time zones and outside standard working hours.

About You

We are looking for someone with a positive attitude, open mind, and strong customer-centric approach. You should have excellent communication skills, ability to communicate complex information in a simple and engaging manner, and fluency in English (Danish or additional languages are a plus).

Able to prioritize tasks, manage your workday/time, and take pride in producing high-quality work. Experience from a similar role in customer service, sales/commercial role, IT, or CRM systems would be beneficial.

What We Offer

We offer great flexibility, opportunity for career development and progression, and a diverse international team of professionals representing different nationalities. Our workplace is inclusive, social, and fun, with delicious lunch, free snacks, and drinks.

Compensation Package

The estimated annual salary for this position is between $60,000-$80,000 USD based on location and experience. The exact figure may vary depending on individual circumstances.



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