Salesforce Business Analyst/Functional Consultant, Senior IT Position
22 hours ago
About the Role
We are seeking a highly skilled Salesforce Business Analyst/Functional Consultant to join our team in Group IT. As a key member of our Salesforce Order Management team, you will be responsible for bridging technical teams and business stakeholders, ensuring seamless solutions.
Our strategic program to replace our existing ERP solution presents an exciting opportunity for growth and innovation. Your contribution will be instrumental in streamlining workflows and sparking collaboration across our organization.
Your Key Responsibilities
- Collaborate with stakeholders to break down complex business processes into actionable solution designs and manageable tasks, making technical concepts accessible to non-technical teams.
- Facilitate workshops to gather, clarify, and validate business requirements, ensuring clear agendas and defined outcomes.
- Develop detailed user stories with clear acceptance criteria, capturing and communicating technical and business requirements to the development team.
- Create comprehensive documentation of business processes, workflows, and standard operating procedures.
- Serve as a liaison between business teams and developers, ensuring alignment on scope, timelines, and deliverables, and conducting reviews to improve solution designs.
Your Ideal Profile
- You have experience as a Business Analyst, Functional Consultant, or similar role within Salesforce Order Management or a comparable platform, with a solid understanding of order management processes.
- You possess analytical, problem-solving, and communication skills, with the ability to listen to stakeholders at all levels.
- You have familiarity with the hearing care industry or order management/service processes.
- You have experience working with cross-functional teams in an agile environment.
- Auditing experience is beneficial.
About Us
Greetings from GN Group, where we bring people closer through innovative solutions. We believe in empowering employees with flexible working arrangements, trusting them to achieve results while maintaining a healthy work-life balance.
Your Benefits
- We offer a competitive salary, estimated to be approximately €80,000 - €110,000 per year, depending on your level of experience and qualifications.
- Flexible working arrangements, allowing you to maintain a healthy work-life balance.
- Ongoing professional development opportunities to enhance your skills and career prospects.
About Your Application
Please submit your up-to-date CV and a brief cover letter outlining your motivation for applying. Applications are assessed continuously, so don't wait to send yours. If you want to learn more about the position, please contact Delivery Manager Mahtab Farshi or Director of Digital Transformation Program, Salesforce Malene Riegels Thisted.
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Ballerup, Ballerup Kommune, Denmark GN Group Full timeWe are seeking a highly skilled Salesforce Senior Business Analyst to join our innovative team at GN Group, where you will play a crucial role in implementing our new Salesforce order management solution.As a trusted sparring partner for your colleagues and a key member of our global team of 20+ professionals responsible for the commercial platforms in GN...
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Ballerup, Ballerup Kommune, Denmark GN Group Full timeStreamline Workflows and Spark CollaborationWe are seeking an experienced Senior Business Analyst to join our Salesforce Order Management team at GN, a leading hearing care solutions provider.Your Key Responsibilities:You will serve as a key link between technical teams and business stakeholders, translating complex needs into effective commercial...
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