Salesforce Business Optimization Specialist, Group IT
2 weeks ago
Streamline Workflows and Spark Collaboration
We are seeking an experienced Senior Business Analyst to join our Salesforce Order Management team at GN, a leading hearing care solutions provider.
Your Key Responsibilities:
- You will serve as a key link between technical teams and business stakeholders, translating complex needs into effective commercial platforms.
- Collaborate with stakeholders to decompose complex business processes into actionable solution designs and manageable tasks.
- Facilitate workshops to gather, clarify, and validate business requirements.
- Write detailed user stories with clear acceptance criteria.
- Create detailed documentation of business processes and workflows.
Requirements:
- Experience as a Business Analyst, Functional Consultant, or a similar role within Salesforce Order Management or a comparable platform.
- Analytical, problem-solving, and communication skills with the ability to listen to stakeholders at all levels.
- Familiarity with the hearing care industry or order management/service processes.
- Experience working with cross-functional teams in an agile environment.
About the Role:
This is a full-time position based in Ballerup. The ideal candidate will have a solid understanding of order management processes and experience working with Salesforce Order Management or a comparable platform.
About Us:
GN brings people closer through intelligent hearing, audio, video, and gaming solutions. We deliver technology that enhances the senses of hearing and sight, enabling people with hearing loss to overcome real-life situations and improve communication.
Salary: 8,500 - 12,000 Euro per month (dependent on experience)
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