Senior Unified Communications Specialist

5 days ago


Copenhagen, Copenhagen, Denmark Telia Company Full time

Are you a problem solver looking to make a difference in the telco industry? We are seeking a Senior Unified Communications Specialist to join our Front Office Delivery team.

About the Role

In this role, you will work closely with customers to plan and implement their new solutions, anticipating potential risks and ensuring successful delivery. Your expertise in Unified Communications, including Teams (Operator Connect) and Competella, will be invaluable in driving business growth and customer satisfaction.

We are a dynamic team of 11 colleagues who thrive on connecting businesses and people. Our collaborative environment encourages continuous learning, innovation, and personal development.

Your Key Responsibilities
  1. Implement customer solutions onsite and remotely, leveraging your knowledge of Unified Communications.
  2. Analyze customer needs and develop tailored solutions to meet their requirements.
  3. Collaborate with internal stakeholders to ensure seamless project execution.

You will have the opportunity to work with a variety of mobile products, contributing to the company's goal of becoming the customers' preferred provider. Your keen understanding of customer-centric approaches and ability to work in an ever-changing environment will enable you to drive success.

Your Qualifications
  • Degree in a relevant field or equivalent experience.
  • Strong technical skills in Unified Communications, including Teams (Operator Connect) and Competella.
  • Excellent communication and collaboration skills.
  • Familiarity with the telco industry and its challenges.

We offer a competitive salary range of €60,000 - €80,000 per annum, depending on experience, plus a range of benefits, including flexible working hours, access to training and development opportunities, and a comprehensive health insurance package.



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