Operations Support Specialist
3 weeks ago
Key Responsibilities:
As an Operations Support Agent, you will be responsible for ensuring the efficient completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
Primary Tasks:
- Provide coaching and support to drivers to motivate and service them effectively.
- Ensure that all deliveries and collections are carried out in the most efficient manner, in accordance with our policies and standards.
- Participate in the implementation of new procedures and processes to improve operational efficiency.
- Maintain positive communication and teamwork with drivers, customers, and colleagues.
Requirements:
- Industry and dispatch experience.
- Good knowledge of Zealand geography.
- Excellent written and verbal communication skills in Danish and English.
- Proactive and committed individual with coaching skills.
- Ability to thrive in a high-paced environment.
What We Offer:
- Thorough job training and professional development opportunities.
- An international work environment with a diverse and inclusive workforce.
- High spirits and good workplace relationships.
FedEx is an equal opportunity employer and is committed to a diverse and inclusive workforce. We provide growth opportunities for all team members and are committed to making every FedEx experience outstanding.
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