Sales Coordinator
4 days ago
As a Sales Coordinator at Grand Joanne, you will be responsible for expanding our existing sales department by proactively sourcing new business and upselling. Your tasks will include handling all booking-related tasks such as contracting, creating event orders, briefing of operational departments, and billing. You will also be the point of contact for clients on site and be responsible for welcoming them to Grand Joanne.
About Us: Grand Joanne is a design hotel located in the heart of Copenhagen featuring 162 rooms, a rooftop bar, an Italian restaurant and bar, and various meeting & event spaces. Our lifestyle represents a well-travelled, cultivated, strong, feminine cosmopolitan, embracing niceness, hospitality, and presence.
Your Role: As an In-House Sales Coordinator, you will work closely with your direct team consisting of our In-House Sales Coordinator and the Head of Commercial, as well as the hotel operations team to take care of client requests from start to finish. Your enthusiasm for tourism and hospitality will be key in delivering exceptional service to our clients.
Responsibilities:
- Answering incoming meeting, event, and group booking requests via email and telephone
- Proactively sourcing new business and upselling
- Client care of existing clients to increase returning business
- Handling all booking-related tasks such as contracting, creating event orders, briefing of operational departments, and billing
- Welcoming the clients on site being their point of contact in case of questions
- Administrative tasks such as reporting and system administration
Requirements:
- Proven experience in the hotel M&E industry
- Enthusiasm for tourism and hospitality
- Ability to independently work on projects, prioritize tasks, and schedule the working day
- Willingness to work as a team in fast-paced, international environment
- English on a professional level, Scandinavian languages are preferred
- Strong communication skills, written and verbal
- Creative, solution-oriented thinking
- Ability to occasionally work weekends and evenings if needed
Benefits:
- A full-time position (37 hours/week)
- Primary working days: Monday - Friday
- Competitive salary
- Trainings and career growth
- A platform to be creative
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