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IT Service Management Specialist

2 weeks ago

Århus, Århus Kommune, Denmark Hs Mittweida Full time

Vi søger en dygtig IT Service Management Specialist, der kan fungere som ekspert i IT service management og bidrage til udviklingen af vores ITSM løsning.

I rollen som IT service management specialist vil du være ansvarlig for at udvikle og implementere nye services og konfigurationer i samarbejde med dine kollegaer i ITSM system- og procesforvaltningen.

Arbejdsopgaver

  • Udvikle og implementere nye services og konfigurationer.
  • Sammen med dine kollegaer identificere og automatere processer for at forbedre effektiviteten og productiviteten i organisationen.
  • Sikre at nye features og workflows er i tråd med organisationens politikker og procedurer.

Hvem er du?

I denne stilling søger vi en kompetent medarbejder med erfaring i IT service management, konfiguration af ITSM løsninger, scripting og automatisering samt en god forståelse af ITIL rammeværket og andre relevante teknologier.