Customer Support Professional

7 days ago


Aalborg, Ålborg Kommune, Denmark Trackunit Full time

We're seeking a skilled and dedicated individual to join our international team as a Customer Support Specialist. As a key member of our global support team, you will be responsible for delivering exceptional customer experiences through prompt and effective technical assistance.

Our ideal candidate possesses excellent communication skills, problem-solving abilities, and a passion for providing world-class support. If you thrive in a fast-paced environment and are driven by a desire to help others, we encourage you to apply.

As a Customer Support Specialist, you will work closely with customers to understand their needs, resolve technical issues, and provide guidance on using our products and services. Your role will be crucial in shaping the success of our business, and we're committed to helping you grow and develop within the company.

In this role, you will have the opportunity to collaborate with cross-functional teams, participate in ongoing training and development programs, and contribute to creating a positive and inclusive work environment.

  • Main Responsibilities:
  • Providing technical assistance to customers via phone, email, or chat
  • Analyzing and resolving product malfunctions
  • Collaborating with internal stakeholders to improve customer satisfaction
  • Contributing to knowledge sharing and best practices within the team

We're an agile growth SaaS business with a focus on innovation, collaboration, and customer satisfaction. Our company culture values diversity, inclusivity, and employee well-being, and we strive to create a work environment that is both challenging and rewarding.


  • Software Engineer

    5 days ago


    Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    We are looking for a skilled and enthusiastic Professional Service Supporter to join our team at Ocuco. As a key member of our Global Operations team, you will provide technical support services to our customers, install our software on their sites, and train them on how to use it effectively.About the RoleThe successful candidate will have a strong...


  • Aalborg, Ålborg Kommune, Denmark Trackunit Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy working with technology? We're seeking a highly motivated and detail-oriented individual to join our Customer Support team as a Global Technical Support Specialist.In this role, you will be responsible for providing timely and effective...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Ocuco is a dynamic, expanding, international Irish-owned software company that develops and markets a comprehensive suite of optical software products for eye care professionals, optical retail chains, and labs, with headquarters in Dublin 15 and offices in the UK, Italy, France, Spain, Australia, Canada, China, Scandinavia, the Netherlands, and the USA....


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Ocuco is a dynamic, expanding, international Irish-owned software company that develops and markets a comprehensive suite of optical software products for eye care professionals, optical retail chains, and labs, with headquarters in Dublin 15 and offices in the UK, Italy, France, Spain, Australia, Canada, China, Scandinavia, the Netherlands, and the USA....


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    Patrique Mercier Recruitment Spain is seeking a highly motivated Danish Language Support Specialist to join our team in Athens, Greece.About the Role:We are looking for an individual who is fluent in Danish and has a strong passion for delivering exceptional customer experiences. As a Customer Service Representative, you will play a key role in ensuring that...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    PROFESSIONAL SERVICE SUPPORTER TO AALBORGCompany ProfileOcuco is a dynamic, expanding, international Irish-owned software company that develops and markets a comprehensive suite of optical software products for eye care professionals, optical retail chains and labs, with headquarters in Dublin 15 and offices in the UK, Italy, France, Spain, Australia,...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    PROFESSIONAL SERVICE SUPPORTER TO AALBORG Company Profile Ocuco is a dynamic, expanding, international Irish-owned software company that develops and markets a comprehensive suite of optical software products for eye care professionals, optical retail chains and labs, with headquarters in Dublin 15 and offices in the UK, Italy, France, Spain, Australia,...


  • Aalborg, Ålborg Kommune, Denmark Promote Project Full time

    We are looking for a Customer Support Specialist to join our Customer Success team and help us fulfill that mission of improving the quality of life for all people. With a focus on supporting our EU customers, this position will report to the Senior Director, Product Operations and will have the following responsibilities:Learn and understand Greenlight...


  • Aalborg, Ålborg Kommune, Denmark Trackunit Full time

    We are looking for a new capable colleague to join our EMEA Customer Support team to help deliver a great customer experience for our customers from all over the world.As a Customer Support Tier 2 representative at Trackunit, you are instrumental in delivering a great customer experience, guiding and supporting our customers to make sure they get the most...


  • Aalborg, Ålborg Kommune, Denmark Alfa Laval Mid Europe GmbH Full time

    About UsTemporary – Order Execution AssistantWe're a global organization that values diverse perspectives and experiences. We're committed to creating an inclusive and dynamic workplace.Our Mission:To make a positive impact on our colleagues, partners, customers, and society.Main Responsibilities:Provide exceptional service and support to our global...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Job ResponsibilitiesDevelop and maintain an After-Sales service function to ensure exceptional customer support.Train, motivate, and lead the in-house after sales team and distributors' sales network.Support the sales department in discussing business plans for enhancing sales performance.


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Ocuco, a dynamic and expanding international Irish-owned software company, is seeking a technically gifted engineer/technician to join its Global Operations team as a Professional Service Supporter. The ideal candidate will have perfect fluency in Danish and English, a relevant degree, and 1+ years of experience in a customer-facing role supporting a...


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    Patrique Mercier Recruitment Spain is seeking a highly skilled Customer Service Representative to join our team in Athens, Greece.Job Description:We are looking for an individual who is fluent in Danish and has a passion for providing exceptional customer support. As a Customer Service Representative, you will be responsible for addressing inquiries from...


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    Danish Speaking Customer Service - live and work in Athens, Greece Join Patrique Mercier Recruitment ES as a Danish Speaking Customer Service Representative and embrace the opportunity to live and work in the beautiful city of Athens, Greece If you are fluent in Danish and have a passion for providing outstanding customer support, this role is tailor-made...


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    We are excited to offer a unique opportunity for a Multilingual Customer Care Professional to join Patrique Mercier Recruitment Spain in Athens, Greece.About the Job:This role requires an individual who is fluent in Danish and has a strong passion for delivering outstanding customer experiences. As a Customer Service Representative, you will play a key role...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Ocuco's software solutions cater to the needs of eye care professionals, optical retail chains, and labs worldwide. As a Professional Service Supporter, you will play a vital role in delivering exceptional customer experiences.This position requires strong technical skills, excellent communication abilities, and a passion for continuous learning. The ideal...


  • Aalborg, Ålborg Kommune, Denmark Trackunit Full time

    We're seeking a skilled and experienced professional to join our Customer Support team as a Solutions Consultant. As a key member of our global support team, you will be responsible for delivering exceptional customer experiences through prompt and effective technical assistance.Our ideal candidate possesses excellent communication skills, problem-solving...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Job Description: A technically gifted Danish speaking technician with an IT related degree is needed to join the Global and local Operations team as a Professional Service Supporter.This position involves providing technical support to our installed customer base, installing software on customer sites, and customer training.


  • Aalborg, Ålborg Kommune, Denmark Wärtsilä Corporation Full time

    As a Technical Support Specialist at Wärtsilä Corporation, you will be part of a global, innovative, and customer-driven organization. In this role, you will be responsible for providing high-level technical support, ensuring smooth operations, and delivering outstanding customer experiences.You will work closely with a talented team of professionals who...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Company OverviewOcuco is a dynamic, expanding, international software company that develops and markets optical software products for eye care professionals. The company provides a superb working environment and invests heavily in developing and training employees.