Customer Support Associate

5 days ago


Aalborg, Ålborg Kommune, Denmark Alfa Laval Mid Europe GmbH Full time

About Us

Temporary – Order Execution Assistant

We're a global organization that values diverse perspectives and experiences. We're committed to creating an inclusive and dynamic workplace.

Our Mission:

To make a positive impact on our colleagues, partners, customers, and society.

Main Responsibilities:

  • Provide exceptional service and support to our global customer base.
  • Manage orders and shipping documentation efficiently.
  • Liaise with sales offices and customers to address order improvements and complaints.
  • Coordinate returns with logistics centers.
  • Ensure timely follow-up on department tasks and optimize efficiency.
  • Handle customer invoicing and communicate with customers regarding any delays.

Key Qualifications:

  • Office education or similar background.
  • Several years of experience in tasks related to shipping.
  • Familiarity with ERP systems, such as Axapta.


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