Technical Support Specialist

5 days ago


Aalborg, Ålborg Kommune, Denmark Wärtsilä Corporation Full time

As a Technical Support Specialist at Wärtsilä Corporation, you will be part of a global, innovative, and customer-driven organization. In this role, you will be responsible for providing high-level technical support, ensuring smooth operations, and delivering outstanding customer experiences.

You will work closely with a talented team of professionals who share your passion for delivering exceptional services. This exciting role involves both domestic and international travel for approximately 150-200 days per year.

Your Key Responsibilities:

  • Performing field service activities according to the work scope, including service, maintenance, troubleshooting, and overhauls
  • Checking and adjusting relevant systems, i.e., auxiliary equipment
  • Assisting on trial runs and testing of mechanical and electrical installations according to instructions
  • Ensuring customer satisfaction through performance and continuous interactions with customers throughout work execution
  • Providing internal and external reports and as-built documentation
  • Creating Service Work Reports in accordance with Wärtsilä Field Service procedures
  • Collecting and organizing time and expense reports after work completion, reporting, and informing the administrative personnel as required
  • Conforming with and abiding by Wärtsilä QEHS guidelines, regulations, site procedures, and policies
  • Adhering to all safety rules and using all appropriate safety equipment
  • Continuously expanding your knowledge


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