Store Assistant Leader

4 weeks ago


Copenhagen, Copenhagen, Denmark JD Sports Fashion Denmark ApS Full time

Are you looking for a challenging role in retail management? We are seeking an experienced Assistant Store Manager to join our team at JD Sports Fashion Denmark ApS.

As an Assistant Store Manager, you will be responsible for assisting the Store Manager in the day-to-day running of the store, taking ownership of various duties while ensuring that the store's KPIs are achieved.

Key Responsibilities:

Employees
  • Develop and implement training programs for internal employees, promoting career progression within the group.
  • Assist with store recruitment, new starter inductions, and staff training.
Sales
  • Monitor and analyze the store's sales dashboard to achieve targets and KPIs, identifying areas for improvement.
  • Provide supervisory support on the sales floor, selling personally when necessary.
  • Ensure adequate floor coverage at all times, taking into account peak and trough periods.
Customer Service
  • Motivate and train the team to deliver exceptional customer service, ensuring customers receive courteous and responsible advice.
  • Handle customer complaints in accordance with company policy, addressing them promptly and objectively.
  • Support the team in encouraging customers to return due to excellent service.
Visual Merchandising
  • Attract and engage customers through effective visual merchandising techniques.
  • Ensure merchandise is correctly priced, and POS is accurately displayed.
  • Maintain stock displays in a clean and presentable condition.

Requirements:

  • Proven retail management experience.
  • Experience in leading and motivating a team.
  • Excellent time management and communication skills.
  • Proficiency in Microsoft Outlook, Word, and Excel.

We offer a range of benefits to our employees, including a discretionary bonus scheme, staff discounts, and personal development opportunities.


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