Global Service Delivery Expert
3 days ago
Company Overview
Arla Foods amba is a leading dairy company with a strong commitment to delivering exceptional service and achieving measurable results. Our dynamic team of 14 colleagues brings a diverse range of specialized skills to the table, enhancing IT solutions in fields like Agriculture, Sustainability, Communication, Marketing, Innovation, and Salesforce.
We value social connections, work-life balance, and professional development. Our positive and collaborative culture will bring out the best in you.
Job Description
As a Senior Operations Manager, you will skillfully manage the relationships between Arla's support teams, application users, and external vendors. Your goal is to ensure that our systems are reliably upheld to the highest quality.
Your role is crucial for ensuring that our business operates smoothly and achieves maximum efficiency. You will focus on maintaining support procedures and ensuring ongoing good collaboration across different parties.
Furthermore, you will work closely with stakeholders to determine and prioritize enhancements to our services.
Key Responsibilities:
- Forge Strong Relationships: Manage key stakeholders with confidence, ensuring alignment and clear communication across all areas under your oversight.
- Drive Operational Excellence: Continuously refine and optimize processes and workflows, boosting efficiency and performance.
- Ensure Seamless Service Delivery: Act as the main point of contact for our support vendors, tracking progress and ensuring all prerequisites are met according to our service transition process.
- Collaborate & Innovate: Work closely with Agile Release Train counterparts, including Product Owners and Scrum Masters, to stay informed on new projects and enhance your solution knowledge.
- Lead Vendor Management: Primary contact for support vendors, following up on their obligations as well as input to budget and forecast.
Required Skills and Qualifications
To be successful in this role, you must hold a Master's degree in Business Administration or have over two years of proven experience in a similar position. You should have a basic understanding of ITIL (Information Technology Infrastructure Library) principles and best practices.
You should excel in managing the demands of multiple stakeholders, balancing priorities with ease. You possess exceptional communication and coordination skills, ensuring smooth collaboration across teams.
Benefits
We offer a stimulating work environment in Aarhus, where personal growth and learning are at the heart of your career journey. You will be working with skilled colleagues and become part of an IT organization at Application Services Department.
We're committed to promoting from within and providing opportunities for professional development. Our positive and collaborative culture will bring out the best in you.
-
IT Service Delivery Expert
5 days ago
Århus, Århus Kommune, Denmark AidAlly Services LLC Full timeDesktop Support Position Available at AidAlly Services LLCWe are searching for an accomplished Desktop Support specialist with extensive knowledge of Windows operating systems, network infrastructure, and hardware components.About the Job:The selected candidate will work closely with our team to deliver top-notch support services, ensuring seamless...
-
Technical Service Delivery Manager
1 hour ago
Århus, Århus Kommune, Denmark PARETO SECURITIES AS Full timePareto Securities is committed to delivering high-quality investment solutions to its clients. As a Customer Solution Architect, you will be part of our Architecture Services department and join our Customer Solutions Architecture team. You will work closely with other Solutions Architects and Delivery Managers to ensure seamless delivery of our services.Our...
-
Delivery Management Service Representative
5 days ago
Århus, Århus Kommune, Denmark nShift Full timeWelcome to nShiftWe're a leading provider of cloud-based delivery management solutions, serving clients globally.Our cutting-edge technology supports the seamless shipment and return of nearly one billion packages annually.We have a diverse team of over 500 employees, working together to revolutionize the shipping industry.Job ResponsibilitiesThis role...
-
Cloud Delivery Expert
3 days ago
Århus, Århus Kommune, Denmark nShift Full timeAbout nShiftWe are the leading global provider of cloud delivery management solutions (SaaS). Our platform enables the frictionless shipment and return of almost one billion shipments across 190 countries each year.Our software is used by many of the world's leading e-commerce, retail, manufacturing, and 3PL shippers due to having over 1000 carriers...
-
Project Delivery Expert
4 days ago
Århus, Århus Kommune, Denmark Vestas Full timeVestas is seeking a highly skilled Project Delivery Expert to manage software development projects that improve the efficiency and safety of our turbines. The ideal candidate will have extensive experience in project management, strong communication skills, and a proven track record of delivering high-quality results on time and within budget.Main...
-
Service Delivery Manager
3 days ago
Århus, Århus Kommune, Denmark Arla Foods amba Full timeLocation: Viby J, DK Are you a motivated professional with a strong commitment to delivering outstanding service and achieving measurable results? Are you interested in working in a dynamic environment where every day brings new challenges and opportunities? If so, we have an exciting opportunity for you Joining our team means becoming a core member of a...
-
Engineering Services Expert
6 days ago
Århus, Århus Kommune, Denmark Jensen Hughes Company Full timeJensen Hughes is a leading provider of safety, security, and risk-based engineering and consulting services. Our team of experts helps clients navigate complex challenges and achieve their goals.We are currently seeking a skilled Fire Engineer to join our team in Denmark. As part of our team, you will work closely with clients to deliver tailored fire...
-
Global Service Procurement Manager
3 days ago
Århus, Århus Kommune, Denmark Vestas Full timeJob SummaryVestas is seeking a seasoned Supply Chain Expert to join our Global Service Procurement team as an Electricals Category Lead. In this critical role, you will develop and implement procurement strategies that drive business growth and optimize our supply chain. You will lead cross-functional projects and build strong relationships with suppliers to...
-
Global Project Management Expert
3 days ago
Århus, Århus Kommune, Denmark Vestas Full timeAbout the OpportunityWe are seeking a highly experienced Global Project Management Expert to join our team at Vestas. As a Senior Project Manager, you will be responsible for leading complex projects across multiple locations, ensuring seamless execution and delivery.Your Key ResponsibilitiesDevelop and implement effective project management strategies,...
-
Teamlead for Service Delivery Management
6 days ago
Århus, Århus Kommune, Denmark Conscia Full timeSom Teamlead for vores Service Delivery Management team skal du både vejlede, lede og udvikle et team bestående af 6 dygtige Service Delivery Managers, som er fordelt på vores kontorer i Aarhus og Brøndby. Det forventes, at du bruger ca. 30-40% af din tid på ledelse og resten på dine egne kunder og skabe den gode kunde-relation og -oplevelse. Desuden...
-
Delivery Support Specialist
3 days ago
Århus, Århus Kommune, Denmark nShift Full timeAbout nShift nShift is a leading provider of cloud-based delivery management solutions (SaaS) that enables the seamless shipment and return of nearly one billion packages across 190 countries each year. Our headquarters are in London and Oslo, with a global presence through offices in several countries.We serve many of the world's top e-commerce, retail,...
-
Biogas Plant Design and Delivery Expert
4 days ago
Århus, Århus Kommune, Denmark Nature Energy Full timeWelcome to Nature Energy, where we pioneer a sustainable future by turning waste into value! As a leading developer, designer, and operator of industrialized biogas plants, we're committed to delivering exceptional projects with minimal environmental impact.We're currently seeking a talented Biogas Plant Design and Delivery Expert to join our team in Aarhus....
-
Cross-Border Compliance Expert
4 days ago
Århus, Århus Kommune, Denmark ACCA Careers Full timeGlobal Tax ComplianceVialto Partners provides cross-border compliance and risk assessment for tax, immigration, business travel, rewards, and compensation.We work closely with clients from a range of industries and different geographical locations to provide customized solutions.Your RoleAs a Cross-Border Compliance Expert, you will work with clients to...
-
Offshore Service Operations Expert
5 days ago
Århus, Århus Kommune, Denmark Vestas Full timeAbout the RoleWe are seeking a skilled Offshore Service Operations Expert to join our team. The successful candidate will be responsible for managing offshore service operations, ensuring a high level of customer satisfaction.The role involves building strong relationships with customers, providing quotations for time-and-materials work, identifying...
-
Delivery Assurance Specialist
4 days ago
Århus, Århus Kommune, Denmark TRIGO Group Full timeJob Summary Under general supervision and reporting to the Operations Manager, The Delivery Assurance Specialist serves as a vital link between the Prime Aerospace customers and their supplier base to improve delivery performance by tracking, validating, expediting, and reporting real-time part delivery status. Incumbents must have solid manufacturing...
-
ERP Delivery Manager
6 days ago
Århus, Århus Kommune, Denmark AAK - Aarhuskarlshamn Full timeEverything AAK does is about Making Better Happen. We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK's offer is Customer Co-Development, combining our desire to understand what better means for each...
-
Customer Support Specialist
5 days ago
Århus, Århus Kommune, Denmark nShift Full timeAbout UsnShift delivers cloud-based delivery management solutions to clients globally, ensuring seamless package shipment and returns for nearly one billion packages each year.We operate in 190 countries, with headquarters in London and Oslo, and employ over 500 people worldwide.With a vast carrier network, our software supports major e-commerce, retail,...
-
Global Mobility Specialist
4 days ago
Århus, Århus Kommune, Denmark ACCA Careers Full timeGlobal Mobility ServicesVialto Partners provides cross-border compliance and risk assessment for tax, immigration, business travel, rewards, and compensation.We work closely with clients from a range of industries and different geographical locations to provide customized solutions.Your RoleAs a Global Mobility Specialist, you will work with clients to...
-
Offshore Service Expert
3 days ago
Århus, Århus Kommune, Denmark Vestas Full timeVestas is the global leader in wind energy technology and services.We are committed to delivering high-quality solutions that meet the needs of our customers and contribute to a sustainable future.About the JobWe are seeking an experienced professional to join our team as a Global Offshore Support Field Trainer.In this role, you will be responsible for...
-
Global Delivery Excellence Lead
3 days ago
Århus, Århus Kommune, Denmark TRIGO Group Full timeJob DescriptionTRIGO ADR Americas is seeking a Delivery Assurance Specialist to join our team.About the RoleThis role requires 5-10 years of manufacturing experience, preferably in machine shop/sheet metal.Bachelor's degree in supply chain management, engineering, business, quality assurance, or related field.Key ResponsibilitiesDevelop mitigation plans for...