Systems Administrator

2 weeks ago


Copenhagen, Copenhagen, Denmark Exerp Full time
About This Role

This IT Support Analyst position offers an exciting opportunity to join our team and contribute to the success of our SaaS solutions.

Key Responsibilities
  • Administer, configure and maintain IT infrastructure, including cloud software, networks, and security systems.
  • New user on/off boarding, asset and access management.
  • Handle daily IT user support through tickets and Slack.
  • Manage Office 365 applications, including Exchange, SharePoint, Teams, OneDrive, and Azure AD.
  • Provide technical support and setup for Windows workstations, Apple Macs, and Android/iOS mobile devices.
  • Troubleshoot hardware, software, and network issues.
  • Collaborate with internal teams to ensure smooth IT operations.
  • Document IT procedures and provide user training when needed.
Requirements
  • Minimum 2 years of experience as an IT Support Analyst, System Administrator or similar role.
  • Hands-on experience with Office 365 administration (Exchange, SharePoint, Teams, OneDrive, and Azure AD).
  • You thrive in delivering excellent and positive service to our employees.
  • Experience with Windows, macOS, Android, and iOS device management.
  • Understanding of IT security best practices.
  • Ability to diagnose and resolve technical issues effectively.
  • Great communication skills and a proactive approach to problem-solving.
  • Excellent English language proficiency required – Danish is a plus but not required.
  • Able to show a clean criminal record.


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