Tiffany Brand Ambassador
3 weeks ago
About Tiffany & Co.
Tiffany & Co. is a renowned luxury jeweler and retailer, synonymous with excellence, beauty, and romance. For 186 years, we have been creating a legacy of exquisite designs, historic milestones, and magnificent jewelry. Our employees are passionate, kind, and professionally committed, driven by a shared vision to deliver the Tiffany Experience to every customer.
Job Summary
We are seeking a skilled Client Advisor to embody the Tiffany brand in every client interaction. As a Client Advisor, you will be an excellent communicator and brand ambassador, conveying our passion for Tiffany in every conversation. Your entrepreneurial spirit and love of building client relationships will drive sales and exceed sales plans.
Key Responsibilities
- Sales: Deepen relationships with clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly, and annual store sales plans. Capture client data, cultivate new and existing client relationships, and deliver a significant portion of sales through repeat client business.
- Service: Elevate the in-store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony, using the Tiffany Touch – your personal touch. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on client feedback.
Requirements
- Experience in retail or luxury retail or relevant client-related experience (hospitality).
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
Preferred Qualifications
- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
- Proficiency in multiple languages.
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