Enterprise Cloud Advisor

1 week ago


Copenhagen, Copenhagen, Denmark Amazon Full time
Role Overview

An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology.

Main Responsibilities
  1. You'll advise on solutions, provide technical guidance and advocate for the customer.
  2. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  3. Develop trusting relationships with customers, understanding their business needs and technical challenges.
  4. Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.

This role involves providing advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.



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