Senior Barista Team Lead

6 days ago


Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full time

We're seeking a motivated leader to join our crew at Copenhagen Coffee Lab. At our café, we believe that success comes from a strong team. As a leader, you'll play a vital role in supporting the Store Manager with day-to-day responsibilities, overseeing staff, and ensuring our guests receive an unforgettable experience. Whether you are already experienced or just starting your leadership journey, we welcome individuals of all ages and backgrounds who are eager to make a difference.

Key Responsibilities:
  1. Support the Store Manager with day-to-day responsibilities, including overseeing staff and ensuring exceptional customer service.
  2. Manage schedule changes, employee call-ins, and other staffing matters to maintain smooth operations.
  3. Develop and implement strategies to improve customer satisfaction and loyalty.
  4. Maintain a safe and clean work environment, upholding hygiene and safety protocols.
  5. Collaborate with the Store Manager on operational responsibilities and provide updates as needed.
Requirements:
  1. Motivational skills
  2. Leadership experience and ability to motivate teams
  3. Customer service-oriented mindset
  4. Problem-solving skills and ability to think creatively
  5. Organizational skills to keep operations running smoothly


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