Business Process Optimizer

3 days ago


Copenhagen, Copenhagen, Denmark Trustpilot AS Full time

About Our Opportunity:

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We're looking for a skilled Business Analyst to join our dynamic team, where you'll play a crucial part in driving our Salesforce platform to its full potential.

Key Aspects of the Role:

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  2. Salesforce Project Management: Collaborate with cross-functional teams to manage end-to-end product lifecycles, including requirements gathering, design, development, testing, and deployment.">
  3. Business Analysis: Conduct comprehensive analysis of business processes, identifying opportunities for process optimization, data integrity, and customer-centric outcomes.">
  4. Stakeholder Engagement: Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams.">
  5. Data Governance: Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency.">
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You'll Thrive in This Role If You Have:

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  • A deep understanding of Agile methodologies and experience working in Scrum or Kanban environments. Proven track record of successfully managing Salesforce projects, including customization and configuration.">
  • Excellent communication and collaboration skills, with the ability to engage and influence stakeholders at all levels. Salesforce certifications are highly desirable.">
  • Familiarity with software development life cycle (SDLC) and experience working with development teams. Experience in the SaaS industry and knowledge of customer review platforms are a plus.">
  • Strong analytical and problem-solving skills, with the ability to translate complex requirements into user-friendly solutions.">
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Our Benefits Package Includes:

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  • A competitive compensation package + bonus. Flexible working options and 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated).">
  • Two (paid) volunteering days a year to spend time giving back to the causes that matter to you and your community. Rich learning and development opportunities.">
  • Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave and newly renovated central office with a laid-back vibe.">
  • Regular opportunities to connect and get to know your fellow Trusties. Employee discounts to restaurants and shops. Tax-Free Travel (DSB).">
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About Trustpilot:

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Trustpilot is a leading online reviews platform, free and open to all. We value diversity, inclusivity, and continuous learning, and we're committed to creating a fantastic culture for our amazing Trusties.



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