Salesforce Senior Functional Consultant

4 weeks ago

Vallensbæk, Vallensbæk Kommune, Denmark Capgemini Denmark Full time

About the Role

Capgemini Denmark is seeking a highly skilled Salesforce Senior Functional Consultant to join our team. As a Salesforce Senior Functional Consultant, you will work closely with clients to understand their complex business processes and requirements, helping them develop Sales/Service and wider Salesforce solutions while adding business value and innovation through your extensive functional knowledge of the Salesforce platform.

Key Responsibilities

  • Work closely with clients to analyze their needs and develop functional documentation to exceed client expectations.
  • Facilitate workshops, communicate effectively, and act as the interface between the client and our Salesforce consultants to ensure requirements are translated into solutions.
  • Add significant value to projects by recommending and suggesting features that meet client needs and configuring Salesforce features.
  • Act as the Salesforce functional expert, exceeding client expectations and maximizing investment from the Salesforce platform.
  • Spend significant time face-to-face with clients, developing your professional communication, presentation, and design thinking capabilities.

Requirements

  • Good experience of Salesforce functional consultancy and/or business analysis covering one or more of the core Salesforce Clouds: Sales, Service, Experience Clouds.
  • Experience working on large complex end-user or client projects involving several hundred Salesforce end users.
  • Certified as a Salesforce Administrator, Service Cloud Consultant, Sales Cloud Consultant, or Community Cloud Consultant.
  • Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants, and testers.
  • Proven experience taking conceptual business needs and translating these into clear user stories, managing the product backlog, and assisting the client with testing and product demonstrations.
  • Ability to effectively communicate complex ideas, issues, concepts, and solutions to clients and executive project stakeholders in a jargon-free and easy-to-understand way.
  • Experience working with 3rd party delivery partners and AppExchange vendors is a plus (e.g., Mulesoft, Apptus, etc.).

About Capgemini Denmark

Capgemini Denmark is a global leader in consulting, digital transformation, technology, and engineering services. We are committed to hiring, developing, and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us.

What We Offer

  • Potential is just as important to us as having the required skills. If you have the right mindset, we might provide you with bespoke training.
  • We are committed to diversity and inclusion, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.

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