Senior Subscription and Payment Analyst
1 month ago
Veo, a global leader in AI-based sports camera technology, is seeking a detail-oriented and analytical Subscription and Payment Analyst to drive business growth through data-driven insights. As a key member of our team, you will be responsible for analyzing subscription trends and payment data to provide actionable insights that inform strategic decision-making.
Key Responsibilities:- Analyze subscription and payment data to identify trends, opportunities, and areas for improvement
- Monitor key performance indicators (KPIs) related to subscriptions, renewals, and cancellations
- Identify, monitor, and track early indicators of healthy and unhealthy customer behaviors to address potential churn proactively
- Develop and maintain dashboards and reports to provide visibility into subscription performance
- Collaborate with finance, marketing, and product teams to provide insights that support strategic decision-making
- Spar with product teams on designing, implementing, and evaluating experiments to test strategies aimed at improving customer retention
- Conduct cohort analysis to understand customer behavior and lifecycle
- Identify and analyze factors affecting churn and develop strategies to improve customer retention
- Provide regular updates and presentations to senior management on retention and adoption
- Ensure data accuracy and integrity across all reporting systems
- Stay current with industry trends and best practices in subscription and payment analysis
- Bachelor's degree in Finance, Economics, Statistics, Data Science, or a related field
- Extensive experience working with recurring revenue models and high-priced subscription products
- Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, Tableau, or similar BI tools)
- Excellent understanding of subscription business models and key financial metrics
- Ability to translate complex data into clear and actionable insights
- Strong communication and presentation skills
- Detail-oriented with a high degree of accuracy
- Ability to work independently and collaboratively in a fast-paced environment
- Experience with financial modeling and forecasting beneficial
We offer a dynamic and challenging work environment that fosters growth and development. If you have a passion for data, a keen eye for detail, and experience in the SaaS industry, we encourage you to apply for this exciting opportunity.
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